Kraken, the energy platform developed by Octopus Energy, has signed a major partnership with National Grid, marking its first large-scale deployment in the United States. The cloud-based AI system will serve 6.5 million residential, commercial, and industrial customers across Massachusetts and New York, replacing legacy utility systems and enhancing service delivery.

The agreement positions Kraken as a key digital infrastructure provider in the U.S. energy sector. Originally built to support Octopus Energy’s operations, Kraken is now used by several leading utilities in Europe and is recognized for enabling operational efficiency and improved customer experiences.

Under the new deal, National Grid will integrate Kraken to streamline services, manage data in real time, and modernize grid operations. The rollout is part of broader efforts by U.S. utilities to adopt more agile, AI-driven platforms that can handle the complexities of a rapidly evolving energy landscape.

The deployment will allow for faster system updates, better outage response, and improved integration of renewable energy resources. It is a significant step in the digital transformation of the U.S. grid and underlines the growing influence of software-led innovation in the utility sector.

Source: uktech.news